221 OSCM SE – IL - OSCM - 05 Quality Management Standards

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MBA SEM-II 2021-22 Online Exam

S. P. Mandali's
Prin. N.G.Naralkar Institute of Career Development & Research
536 Shaniwar Peth, Appa Balwant Chowk (ABC Chowk) Pune-411030

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MBA SEM-II 2021-22 Online Exam

Total Questions : 25
Per Questions Mark : 1
Passing Mark : 10

Audits are conducted for one or more of the following reasons:

To ensure compliance to the requirements of internal, international and industry standards, and customer-specific requirements

To explore opportunities for improvement and identify risk

To determine the effectiveness of the implemented system in meeting specified objectives (quality, environmental, financial)

All of the above

Clear selection

ISO is responsible for publication for publication & maintenance of more than:

14,000 standards

2,015 standards

9,000 standards

16,500 standards

Clear selection

Audits are conducted for one or more of the following reasons

To ensure conformance of the organization's own QMS

To ensure conformance to standard requirements

To ensure the QMS is effectively implemented and maintained

All of the above

Clear selection

Which of the following is NOT one of the 7 Management Principles?

Relationship management

Customer focus

Treating suppliers like partners

Process approach

Clear selection

Requirements for the new structure of management system standards is defined by

Annex A

Annex B

Annex SL

ISO 19011

Clear selection

"The technical committee responsible for oversight of the review, maintenance and updatingof quality management and quality management systems standards is"

ISO 9000

SC 2

ISO/TC 176

ISO/TS 16949

Clear selection

"Which clauses in the ISO 9001:2015 international standards containsactual requirements (“shall”)?"

Clauses 1, 2 & 3

Clauses 4, 5, 6, 7, 8, 9 & 10

All clauses

All clauses & Annexes

Clear selection

Does 3rd-party registration GUARANTEE an organization will produce world-class quality?

Yes

Sometimes

Depends on the auditor

Clear selection

"Which of the following items must be included within the documented information of anaudit?"

Audit criteria

Audit scope

First and last names for each auditee you observed

Recommendations regarding potential root cause(s)

Clear selection

"Any activity, or set of activities, that uses resources to transform inputs into outputs isreferred to as"

The departmental approach

The process approach

Auditing

All of the above

Clear selection

Subcontractors control is

An Optional parameter

Can be Mutually agreed in Contract depending of shared control requirements

Not a part of IMS

All of above

Clear selection

"Minimum competency requirements for ISO 9001:2015 internal auditors includes anunderstanding of"

Applicable customer-specific requirements

The quality objectives for all QMS processes

Statistical process control

All of the above

Clear selection

Which of the following is the guidance document for auditing management systems?

ISO 19011

ISO 9001

ISO 9000

Option 4

Clear selection

"Within the requirements of temporary change of process controls, how frequently must theorganization review the operation of the alternative process controls to verify implementationof standard work?"

Daily (minimum)

During each first-off part and last-off part

After shutdown (minimum)

Weekly (minimum)

Clear selection

"ISO 9001:2015 requires a total productive maintenance system that includes at aminimum:"

Use of preventive maintenance methods that is documented

The use of employee-owned gauges, tools and other equipment

Maintenance objectives as an input into management review

Use of certifications

Clear selection

"The term ""documented information"" is now used to describe written procedures, instructions,forms, records, etc."

TRUE

FALSE

Clear selection

"In the ISO 9001:2015 international standard, the term ""preventive action"" is not present. Riskand risk-based thinking concepts are required instead."

TRUE

FALSE

Clear selection

As per ISO 9001:2015 Exclusion for any clause is possible

TRUE

FALSE

Clear selection

"ISO 9001 compliant organizations must ensure that all appropriate manufacturingpersonnel receive training for containment of suspect and nonconforming product to preventunintended use of nonconforming product."

TRUE

FALSE

Clear selection

Awareness is indication of effectiveness for learning.

TRUE

FALSE

Clear selection

The ISO 19011:2011 defines the competence of Auditor.

TRUE

FALSE

Clear selection

"The ISO 9001:2015 international standard has expanded the requirement of satisfaction tocustomers and all other interested parties which government entities can be, externalproviders, associates and contractors."

TRUE

FALSE

Clear selection

Results of audits shall be retained as evidence of the implementation of the audit program.

TRUE

FALSE

Clear selection

A Quality Manual is no longer REQUIRED per IATF 9001:2015.

TRUE

FALSE

Clear selection

"Process owners are those responsible for managing the organization's processes and relatedoutput. Top management is responsible for identifying process owners."

TRUE

FALSE

Clear selection

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